Live chat is a really good feature that all websites and companies
should and must have. It is really reliable for the customers and this means
that you will be understand people better as they won’t have sharp accents or
you can’t hear them as they are foreign.
It is a really quick way of communication as they can do
what they need to do very quickly and efficiently.
I have been talking to people via this service for a long
time and I think that it is really good. I use customer services a lot which
this way of communicating is much more efficient than talking/ communicating
via phone .
The only problem I can think of is that you might have to
wait a while for the person to come into contact you as it is one to one
conversation.
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